RSAkit is a convenient and straightforward set of online tools for Residential Service Agencies that serve clients in Maryland and that use ISAS (Maryland’s In-Home Supports Assurance System). RSAkit helps you complete your business processes quickly and efficiently.
Using RSAkit, you can:
This manual is intended for office employees and agency management who control the provision of services to agency clients. The ‘Caregiver’s working hours self-control’ chapter describes the app features addressed to caregivers.
To work with the application, users employ a common Internet browser, which they typically use to surf the Internet. You can use any device connected to the Internet (desktop, tablet, smartphone) to launch the browser.
Through a browser, you access the website, www.RSAkit.com, and use your login and password for identification.
To print reports, you may need to access the printer from your device.
RSAkit responds to most user commands without any noticeable delay. However, during the initial loading of some pages, there may be a delay on slow connections. After these pages load, you will return to a natural working pace.
With RSAkit, operations that require significant processing time are carried out in the background. (For example, downloading ISAS data files or bulk-sending emails to caregivers may take several minutes.) In this case, the user can continue to work with RSAkit, and a pop-up message will provide notification about the beginning and end of the operations.
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